Mercedes-Benz

Mercedes-Benzof Arlington

585 North Glebe Road
Directions Pre-Owned: 624 North Glebe Road
Arlington, VA 22203

  • New Cars: 844-692-3691
  • Pre-Owned: 844-692-3692
  • Service: 844-692-3693
  • Parts: 844-692-3694

An American Service Center Company

Service Staff


Click on one of the people below to find out more information.

  • Dave Smith
    Service Manager
    (703) 284-2438

    Dave started his automotive career in 1988 and has been a member of the Mercedes Benz of Arlington team since 1997. His outstanding customer service skills enabled him to ascend to the position of Service Department Manager. He has achieved the Master Certified level in the Mercedes-Benz Standards of Excellence Program. Dave prides himself on guiding his team to world class customer service and looks forward to fulfilling your EVERY service need.

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  • Dave Bloom
    Service Lane Manager
    (703) 284-2583

    Dave came to Mercedes-Benz of Arlington in 1977. Dave was one of the very few technicians nationally to receive the coveted Star Technician Award from Mercedes-Benz. He has advanced through the technical areas into a management role in customer service. His vast background makes Dave eminently qualified to lead his team of outstanding Assistant Service Managers.

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  • Dan Moreau
    Assistant Service Manager
    (703) 284-2440

    Dan has been a member of the Mercedes Benz of Arlington team since 2001. He has twice been awarded the Platinum level award in the Mercedes-Benz "People Behind the Star" program, for providing exceptional service for his clients. He has achieved the Master Certified level in the Mercedes-Benz Standards of Excellence Program. Dan's service management experience and professional approach to automotive service allows him to offer his clients the highest level of care for your Mercedes-Benz. 

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  • Hugh McGuire
    Assistant Service Manager
    (703) 284-2439

    Hugh has been serving Mercedes-Benz clients for over 20 years. He has been a member of the Mercedes Benz of Arlington team since 1996. He has received the "Outstanding Service Advisor Award" from MBUSA and is only one of a handful of advisors who have received this award twice!! He has also achieved both the Gold and Platinum level awards in Mercedes-Benz's "The People Behind the Star" program, a testimony to his consistently high level of customer service. He has achieved the Star Certified level in the Mercedes-Benz Standards of Excellence Program.

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  • Kit Cross
    Assistant Service Manager
    (703)284-2478

    Kit has been a member of the Mercedes Benz of Arlington team since 2009.  He has achieved the Star Certified level in the Mercedes-Benz Standards of Excellence Program. Kit prides himself on his attention to detail and the personal attention he offers his clients. He stands ready to offer you the level of service that you expect from Mercedes Benz of Arlington.

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  • Garry Burk
    Assistant Service Manager
    (703) 284-2459

    Garry has been a member of the Mercedes Benz of Arlington team since 1993. Garry has received the Star Achiever Award from Mercedes-Benz USA for delivering  world class service to his clients.  He has achieved the Master Certified level in the Mercedes-Benz Standards of Excellence Program. His extensive Mercedes-Benz service experience will assure you of receiving superior care for you vehicle. 

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  • Donald Mcneely
    Assistant Service Manager
    (703) 284-2481

    Donald has been working in the automotive industry for over 30 years. He started working with Mercedes-Benz in 1997. Donald joined our Mercedes-Benz of Arlington team in 2014 and has proven to be a fantastic team member. He has achieved the Master Certified level in the Mercedes-Benz Standards of Excellence program. We are sure you will find that Donald's experience level and extreme professionalism will provide you with a world class service experience. 

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  • Diandra Bridgelal
    Assistant Service Manager
    (703) 284-2411

    Diandra joins our team with over 14 years of automotive experience, 12 years of which have been with Mercedes-Benz. She had achieved the Master Certified level in the Mercedes-Benz Standard of Excellence program. Diandra offers her clients the highest level of personal, professional service. 

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  • Derek Humelsine
    Assistant Service Manager
    (703) 284-2597

    Derek joined the Mercedes-Benz of Arlington team in 2004. He is a past graduate of the prestigious Mercedes-Benz Elite Technical Training Program. Derek is responsible for the preparation of all our new and previously owned Mercedes-Benz vehicles prior to delivery. His unique combination of technical and customer service skills allows him to offer the highest level of automotive service.

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  • Edwin Cortez
    Assistant Service Manager
    (703) 284-2441

    Edwin joined our team of professionals in 2015 with over 10 years of automotive experience. His attention to detail and strong communication skills allow him to provide superior service to all his clients.


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  • Geoff Smith
    Service Consultant
    (703) 284-2527

    Premier Express


    One of our most tenured Service Team members , Geoff came to Mercedes-Benz of Arlington in 1983. This extremely versatile professional has worked in practically every department including the New and Previously Owned Sales Divisions. His diversified background affords him the ability to offer a unique high level of service to our customers.

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  • Jeff Balkin
    Service Consultant
    (703) 284-2425

    Jeff joined our team in 2016. A graduate of Rutgers University, he possesses strong communication and administrative skills. He is currently certified in the Mercedes-Benz Standards of Excellence program. A genuine "car guy" Jeff offers a high level of customer service to our clients. 

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