How to Order a Spare or Replacement Key

Our scrutiny is your peace of mind.
In order to serve you better, we adhere to the policy set forth by Mercedes-Benz USA.

Only you, or someone authorized by you can order a replacement key. In order to do so, Mercedes-Benz of Arlington will require proof of identification and vehicle ownership with original documents, including the following:
If you are the current owner of the vehicle:
  • The vehicle's current state registration or title
  • A current identification card, passport, or driver's license
If you are an authorized person:
  • The vehicle's current state registration or title
  • A copy of the owner's current driver's license.
  • A current identification card, passport, or driver's license for the authorized individual
  • Signed and dated authorization from the owner of the vehicle or which the key is being requested
Activating your key:
Once you or an authorized person has provided the appropriate documents, Mercedes-Benz of Arlington will need to synchronize the key to your vehicle before it can be used. In order to do so, we will need to access your vehicle.


For any questions, please feel free to reach out to us.

#* DO NOT USE!
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